Return Policy

🔄 Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, contact us at 📧 al22d@al22d.com.
Returns should be sent to:
📍 14901 NE 20th Avenue, Suite 122, North Miami, FL 33181, United States
If your return is accepted, we’ll send you a return shipping label, along with instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
Please note that if your country of residence is not the United States, shipping your goods may take longer than expected.
For any return-related questions, email us at al22d@al22d.com.

⚠️ Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.
We require you to send a clear photo of the defect or damage to 📧 al22d@al22d.com when requesting a return or exchange. This helps us verify the issue and expedite your resolution.
We do not accept returns for the following:
🚫 Perishable goods (such as food, flowers, or plants)
🚫 Custom products (such as special orders or personalized items)
🚫 Personal care goods (such as beauty products)
🚫 Hazardous materials, flammable liquids, or gases
If you have questions about a specific item, feel free to contact us.
Unfortunately, we cannot accept returns on sale items or gift cards.

🔁 Exchanges
The fastest way to ensure you get what you want is to return the item you have. Once your return is accepted, you can make a separate purchase for the new item.

💵 Refunds
We’ll notify you once we’ve received and inspected your return to let you know if your refund is approved.
If approved, you’ll be automatically refunded to your original payment method within 10 business days.
Please remember it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your return was approved and you haven’t received your refund, please contact us at al22d@al22d.com.